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You can email us anytime
info@popshop.ae. We try to respond within 24 hours
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Secure Payments
We only use recognised payment providers and priortise consumer safety
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Free shipping on all orders above AED 199
UAE shipping
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Quick delivery
Delivery in 1-2 business days
When will my order be delivered?
🔄 Easy Returns & Exchanges: Yes, you can return your product.
📅 30-Day Window: Orders can be returned or exchanged within 30 days of receiving the parcel.
📦 Condition: Items must be in their original, pristine resalable condition.
📧 Get in Touch: To initiate a return or exchange, please reach out to our team at info@popshop.ae with your order number.
Can I Return my product?
🔄 Yes, you can return your product. Orders can be returned or exchanged within 📅 30 days of receiving the parcel, providing they are in the 📦 original resalable condition. To initiate a return or exchange, please reach out to our team at 📧 info@popshop.ae with your order number.
I would like to speak with the customer service. How can I get in touch?
☎️ Customer Support: We are here to help! You can reach our customer service team anytime.
📧 Email Us: Drop us a line at info@popshop.ae with your questions or order number.
📍 Visit Us: Our main headquarters are located in Dubai, UAE.
💬 Connect: Follow and message us directly on our official social channels for real-time drop updates.
What can I do if my item (or part of it) is damaged?
📦 Our Quality Promise: We work hard to deliver your items without damage.
🔄 30-Day Policy: Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition.
🚨 Damaged Items: If you receive an item that is damaged, please contact our support team immediately at 📧 info@popshop.ae.